Comprehensive Support Services
Our intuitive platform and 24/7 support allows each individual within your department to maximize their time spent learning and minimize their time fumbling with navigation. We are here to provide comprehensive support– from guided system implementation and setup to instructional design consultation to assist you in developing your own courses.
While the Virtual Academy TMS is intuitive and easy to use, we are here at every step of the way to ensure that it is correctly set up and optimized to meet your department’s needs.
Training and Orientation
Take advantage of our full library of helpful how-to videos, providing instant self-help instruction to answer any questions you may have.
24/7 Technical Support
Enjoy 24/7 access to our U.S. based and professionally trained technical support team – 98% satisfaction rating.
Custom Course Development
Take advantage of our professional content development team to build a class or series of classes to meet a specialized training need.
Have a need for a custom solution? Virtual Academy can work with your organization to customize our training management solutions to meet your unique needs.
We work with state agencies to ensure training is pre-approved to fulfill in-service requirements. If we are not yet approved in your state, we work with your training commission to get approval.