Stress Management 3-Hours
This course covers a handful of important subjects, including diversity and inclusion, harassment in the workplace, how to resolve conflict, and managing within the law. Students will recognize the importance of diversity awareness and its impact on their organization. Students will also learn about the various types of unlawful harassment in the workplace, including harassment based on sex, age, gender, disability, and/or race. In discussing conflict resolution, students will learn how to create opportunities for mutual gain by effectively framing tough conversations, applying a proven process for handling difficult emotions with others, deal with others who use unfair tactics—all without ruining relationships in the process. Finally, students will learn practical tactics for proactively managing employees’ relationships within the law and organizational policies.