De-escalation Verbal Judo 4-Hours

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Course Description

Verbal Judo will provide you with career building, career changing, and career saving conflict prevention and conflict resolution communication tactics. You will learn how to make yourself a tactical communicator and keep yourself physically and legally safe while reducing stress in your personal life and when dealing with citizens and fellow professionals. This kind of “conflict management” involves using posture and body language, tone of voice, and choice of words as a means for calming a potentially volatile situation before it can manifest into physical violence.

Price: $1.99