November_Courses_2017

 

 

Cultural Competency: Racial Profiling & Implicit Bias Part 2
Cultural Competency: Racial Profiling & Implicit Bias Part 2
Aaron Olson
Portland Community College

Hours: 2.5
The content of this course covers 3 parts which are: 1) multicultural law enforcement elements in terrorism and disaster preparedness applicable to homeland security; 2) response strategies for crimes motivated by hate/bias and racial profiling centered on laws, investigations, prosecutions, reporting, and monitoring; 3) and cultural effectiveness for law enforcement using community policing and multicultural response strategies for gangs, the homeless, and the mentally ill. The value this course brings to learners is having a greater cross-cultural awareness for competency and using effective strategies to improve relationships within the multicultural workforce and community.
Communication and Intrinsic Bias
Communication and Intrinsic Bias
Thomas Dworak
Retired Sergeant
Hours: 1
The process of communication is very important to us as law enforcement officers. What we say is important but how we say it is more important. E-based communication is devoid of emotion and there is no room for implied meaning. Written words stand alone, unless you use emojis. It is through the use of body language, tone, and expression that communication comes to life. Awareness of non-verbal communication (our own and others) will require a little work that will pay large dividends down the road.
We will also be looking at intrinsic bias—how bias influences our lives, how to develop strategies to be aware of our hidden bias and a framework for us to apply in not only our professional but personal life to identify when negative bias may be providing influence. We will look at what intrinsic bias is (both the positive and negative side of it), how it influences the decision-making process, and how EQ (specifically empathy) helps us identify our bias and gain an understanding of those we work with and serve.

HR Practices for the Telecommunications Center
HR Practices for the Telecommunications Center
Lisa Fulton
Emergency Number Professional
Hours: 1
Intimidated by HR? You don’t have to be! This course explains the laws pertaining to FMLA, ADA, and hiring in basic terms. Real-world examples will clarify their purpose and we will further separate myth from fact by examining what they mean for daily operations in the PSAP. Attendees will walk away with an understanding of the most common HR issues and resources to help learn more.
Ethical Issues for Law Enforcement
Ethical Issues for Law Enforcement
Aaron Thompson
Emergency Number Professional
Professor of Sociology in the Department of Educational Leadership and Policy Studies at Eastern
Kentucky University
Hours: 3
Ethical Issues for Law Enforcement explores ideas and information in and around ethical decision-making as it pertains to law enforcement. Officers will understand the need for law enforcement practitioners to make informed, ethical judgments. “Being ethical pertains to how an individual arrives at conclusions relating to what is right and what is wrong. Individual beliefs vary; therefore, people should attempt to achieve a position that results in fairness and equity within society and respects individual beliefs. Ethical behavior is expressed by an ethos that drives the rationality behind fair, equitable, and ethical decision-making. Ethics is a matter that should be taken seriously. It is the duty of the criminal justice system to ensure that law and order is maintained and delivered based upon fairness and equity to the benefit of all members of society.” This course will offer practical examples of the applications of ethics in real world scenarios and examples. It will also explore the philosophers who are considered the backbone of our ethical observations.
Stress Management for Telecommunicators
Stress Management for Telecommunicators
George Manning
Professor of Psychology and Business at Northern Kentucky University
Hours: 1
Emphasizes how stress affects human health and behavior. Stress can affect a person psychologically, emotionally, and physically. The course will examine how stress affects such diseases as cancer, hypertension, diabetes, and heart disease. Stress can also be related to environmental factors such as job and family life. Officers will learn stress management techniques that will aid them in dealing with stress on a daily basis.
Supervision 101 for the Telecommunications Center
Supervision 101 for the Telecommunications Center
Lisa Fulton
Emergency Number Professional
Hours: 1
A front-line Supervisor in the PSAP is quite possibly the hardest yet most powerful position in the agency. This course will review a few of the biggest obstacles supervisors encounter and give ‘best practices’ techniques to handle them. The discussion will cover the basic skills, knowledge & abilities needed in supervision, various leadership methods, conflict resolution, counselling & disciplinary, proper documentation and knowing your overall mission.