FAQs

 

Check out our frequently asked questions below. If you still have any questions, please contact us here.

  • Is my data secure?

    Yes. We are experts in managing the technical backend of software systems. As a result, we house data on cloud-based secure servers with regular backups to make sure that your system is reliable, available, and safe.

  • I need some professional development to build my resume, can I subscribe as an individual?

    As an individual officer, keeping up with the demands of professional development while balancing your other responsibilities can be challenging. Virtual Academy offers expert led courses to help build your skills and knowledge on specific topics related to your field. Plus, you can access any one of our high quality training courses on demand on our website. Check out our full course catalog here.

  • How much does it cost?

    Virtual Academy is available to departments for $69 per officer for a full year’s access to all courses. You may also purchase single courses for $1.99 each by clicking here.

  • Is there tech support?

    We have a dedicated, US based team of support technicians available around the clock to help any member of your department quickly work through any technical issues.

  • I don’t see a training offered that my department needs, can you build a class to meet that need?

    We have a full professional content development team on staff that works to build classes to meet specialized training needs.